Report an Issue with a Member's Order

Please complete all required fields below so our Customer Service team can look into this and respond as quickly as possible.

PO Number *

Order Number *

Issue Type *

Date of Purchase

Item Description

Additional Details * Please include as much detail as possible so our team can look into this quickly.

Images

If this issue involves damage, please reply to your confirmation email with photos attached, referencing the Order Number above.

This is a cancellation request

Your Name *

Your Email *

So we know who to come back to with any questions.

The Todhunter Hamper brand is owned by Alexir Gifting. All communications regarding this issue will be with a representative from Alexir Gifting. If you have any enquiries, please email the team at costcoenquiries@alexir.co.uk.